Privacy Policy

Nexus Debt Relief ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and contact information (email address, phone number, mailing address)
• Financial information (debt amounts, income, employment status)
• Social Security Number (for identity verification purposes)
• Information about your debts and creditors

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our debt relief services
• Communicate with you about your account and our services
• Process your requests and transactions
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

3. How We Share Your Information

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Technical Safeguards

• SSL/TLS Encryption: All data transmission is protected using industry-standard SSL encryption
• Secure Cloud Storage: Data is stored using encrypted cloud infrastructure with access controls
• Database Security: Customer data is stored in secure databases with encryption at rest
• Access Controls: Multi-factor authentication and role-based access for all systems
• Regular Security Audits: Periodic security assessments and vulnerability testing

Data Retention and Disposal

• Retention Period: Personal information is retained for 7 years after account closure or as required by law
• Secure Disposal: Data is securely destroyed using industry-standard data wiping techniques
• Backup Management: Encrypted backups are maintained with the same retention schedules
• Legal Compliance: Retention periods comply with federal and state record-keeping requirements

Compliance Standards

• Industry Standards: We follow NIST Cybersecurity Framework guidelines
• Financial Data Protection: Compliance with GLBA (Gramm-Leach-Bliley Act) requirements
• Regular Updates: Security measures are continuously updated to address emerging threats

Important Notice: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

5. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: